Instant Delivery | 24/7 Support

Right of Withdrawal

1. Nature of Digital Goods & Immediate Performance

  • Instant Delivery & Consumable Access: Vora Market specializes in the provision of digital content, including software tools (menus, spoofers, executors) and digital credentials (gaming accounts and license keys).
  • Irreversible Delivery: Because these products are delivered instantly and automatically to your dashboard or email, and because digital credentials cannot be physically "returned" or recalled once exposed, all sales are strictly final once fulfillment has occurred.


2. Statutory Withdrawal Period & Express Consent (EU / UK Regulations)

For consumers residing in the European Union, United Kingdom, or other regions enforcing statutory cooling-off periods (such as the standard 14-day right of withdrawal for online purchases):

  • Waiver of Cancellation Right: Under applicable consumer protection laws governing digital content (e.g., the UK Consumer Contracts Regulations or EU Consumer Rights Directive), the right of withdrawal is legally waived for digital downloads and digital content once performance has begun.
  • Express Consent at Checkout: By checking the agreement box and completing your purchase, you explicitly consent to the immediate delivery of digital content before the standard withdrawal period expires. You explicitly acknowledge that this immediate performance results in the complete loss of your right to cancel, withdraw, or request a refund based on a change of mind.


3. Eligible Exceptions & Technical Guarantee

While the statutory right of withdrawal does not apply to successfully delivered digital goods, Vora Market is committed to ensuring product integrity and customer satisfaction:

  • Invalid or Defective Delivery: If a product, key, or account is verifiably non-functional, invalid, or incorrect at the time of delivery, you are entitled to a replacement or store credit.
  • Support Resolution First: You must report any delivery discrepancies or critical technical failures to our support team immediately. Attempting unauthorized payment chargebacks & disputes without first contacting support to resolve a legitimate delivery error violates our Terms of Service and will result in a permanent suspension from our platform.


4. How to Report a Delivery Issue

If your product was not delivered, or if you received incorrect/faulty credentials, please open a ticket via our official support channel or customer dashboard within 24 hours of purchase. Please include your order ID and relevant details so our team can investigate and issue a replacement promptly.


© 2026 Vora Market™. All rights reserved.